Accessibility Statement

Our Commitment to Accessibility

At Cozy Corner Cafe, we believe that everyone should be able to access and enjoy our online content. We are dedicated to making our website user-friendly and accessible to people with disabilities. Our efforts are ongoing and are aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

• Alternative Text: We provide descriptive alternative text for all meaningful images and non-text content.
• Keyboard Navigation: Our website is fully navigable using a keyboard.
• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand.
• Color Contrast: We ensure sufficient color contrast between text and background elements to improve readability.
• Resizable Text: Users can easily adjust the text size using their browser settings.
• Clear and Consistent Navigation: Our website features a clear and consistent navigation structure.
• Forms: All forms are designed to be accessible, with proper labels and instructions.
• Video Captions: We provide captions for all video content to ensure it is accessible to individuals who are deaf or hard of hearing.

Specific Measures Taken

To further enhance accessibility, we have taken the following specific measures:

• Conducted regular accessibility audits of our website.
• Provided accessibility training to our content creators and developers.
• Included people with disabilities in our design and testing processes.
• Regularly review and update our website to address accessibility issues.
• Use ARIA attributes to provide additional information to assistive technologies where necessary.

Conformance Status

The Cozy Corner Cafe website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Known Limitations

Despite our best efforts, there may be some limitations in certain areas of our website. We are continuously working to improve the accessibility of our site and will address any issues as soon as possible. Please note that some content may link to third-party websites that we do not control. We cannot guarantee the accessibility of these external sites, but we strive to only link to sites that demonstrate a commitment to accessibility.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: (978) 555-2233
• Address: Accessibility Department, 13 Witch Hill Road, Salem, MA 01970

Please provide specific details about the accessibility issue you encountered, including the web page address and the type of assistive technology you were using, if applicable. We will make every effort to respond to your feedback in a timely manner and address any accessibility concerns.

Physical Accessibility

Cozy Corner Cafe also strives to provide a welcoming and accessible physical environment for all our customers. Our Salem location includes the following accessibility features:

• Ramps or level entrances for wheelchair access.
• Accessible restrooms with grab bars.
• Designated accessible parking spaces.
• Spacious seating arrangements to accommodate wheelchairs and mobility devices.
• Service animals are welcome.
• Staff trained to provide assistance to customers with disabilities.

Alternative Formats

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording, or braille, please contact us at [email protected] or call us at (978) 555-2233. We will make every effort to provide the information in a format that meets your needs.

Ongoing Efforts

Accessibility is an ongoing process, and we are committed to continually improving the accessibility of our website and physical cafe. We will continue to monitor our website and update our accessibility features as needed. We appreciate your patience and understanding as we work to create a more inclusive environment for everyone.

Policy Updates

This accessibility statement is reviewed and updated regularly to reflect our ongoing efforts to improve accessibility. The last update was made on October 26, 2023.

Related Policies

• Privacy Policy: Learn about our commitment to protecting your privacy.
• Terms and Conditions: Review the terms of use for our website.
• Cookies Policy: Understand how we use cookies to enhance your browsing experience.