Cozy Corner Cafe Privacy Policy

1. Information We Collect

At Cozy Corner Cafe, located at 13 Witch Hill Road, Salem, MA 01970, we collect various types of information to provide and improve our services. This information may include:

1.1 Personal Information

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and postal address. This may occur when you:

• Create an account on our website
• Place an order online
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in surveys or promotions
• Make reservations

1.2 Payment Information

When you make a purchase at Cozy Corner Cafe, whether online or in person, we may collect payment information such as your credit card details or other payment method information. This information is processed securely by our trusted payment processors.

1.3 Automatically Collected Information

We automatically collect certain information when you visit our website or use our online services, including:

• IP address
• Browser type
• Operating system
• Referring website
• Pages you visit on our site
• The dates and times of your visits
• Cookies and similar tracking technologies (see Section 3 below)

1.4 Location Information

With your consent, we may collect location information from your device to provide location-based services, such as showing you the nearest Cozy Corner Cafe location or offering location-specific promotions.

2. How We Use Your Information

Cozy Corner Cafe uses the information we collect for various purposes, including:

• Providing and personalizing our services
• Processing your orders and payments
• Responding to your inquiries and requests
• Sending you newsletters, promotions, and other marketing communications (with your consent)
• Improving our website and services
• Analyzing website traffic and usage patterns
• Preventing fraud and ensuring security
• Complying with legal obligations

We may also use your information for other purposes that are disclosed to you at the time of collection or with your consent.

3. Cookies and Similar Technologies

Cozy Corner Cafe uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website.

3.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to access essential features.
• Analytics Cookies: These cookies allow us to analyze website traffic and usage patterns to improve our services.
• Functional Cookies: These cookies enable us to remember your preferences and provide personalized features.
• Advertising Cookies: These cookies are used to deliver targeted advertisements based on your interests.

3.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, as well as to receive notifications when a new cookie is set. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.

For more information about cookies and how to manage them, please see our Cookies Policy.

4. Data Security

Cozy Corner Cafe takes data security seriously and implements appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

These measures include:

• Encryption of sensitive data
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Secure physical storage of data

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

Cozy Corner Cafe retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.

6. Sharing Your Information

Cozy Corner Cafe may share your personal information with third parties in the following circumstances:

• With our trusted service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website hosting providers. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which we disclose it to them.
• With our business partners who offer products or services that may be of interest to you (with your consent).
• When required by law, such as to comply with a subpoena or court order.
• To protect our rights and property, or the safety of others.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

We will not sell or rent your personal information to third parties for their marketing purposes without your consent.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at [email protected] or by mail at 13 Witch Hill Road, Salem, MA 01970. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Cozy Corner Cafe does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.

9. Changes to This Privacy Policy

Cozy Corner Cafe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Cozy Corner Cafe
13 Witch Hill Road
Salem, MA 01970
Email: [email protected]
Phone: (978) 555-2699

This Privacy Policy was last updated on October 26, 2023.